We discussed why automated chatbots should be used on the website. This article reviews a chatbot called OptinChat.
OptinChat is a Chatbot that collects leads from your landing pages.
The website says it is an AI-based chat. But it is NOT. There are only a fixed number of questions that you can ask using this bot. It does not allow conditional jump. This restricts our scope of communication with the users through a chatbot. This kind of chatbot is more suitable for generating email lists.
Initially, when it was launched, the support was nice. But recently I saw few errors in the chatbot so I sent few queries from their dashboard and also from my registered email ID, they haven’t replied to my queries. They provide too poor support service.
Advantages of this OptinChat:
1. Simple setup
2. Loads easily on the website
3. Exit intent popup helps in getting additional leads
4. Zapier and other major integrations are available.
Disadvantages of OptinChat:
1. Fixed questions can be asked
2. Poor support
3. Not suitable for B2B lead generation